Cancellation
We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.
- 1. If you wish to cancel your account, notify us at least 15 days before the end of your term (via an email to accounts@touchmarkdes.com) . Upon cancellation, your data is deleted from our servers. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.
- 2. Your subscription gets renewed automatically at the end of each month You can upgrade or downgrade level of our services at any time of your usage, however Touchmark Descience does not refund any fees in that case If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term We reserve the right to modify or terminate the Touchmark Descience service(s) for any reason, without notice at any time.
- 3. Fraud: Without limiting any other remedies, Touchmark Descience may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us.
Note: No refunds are offered, even if a plan is cancelled mid-month.
